Cancellations or changes (with respect to the travel date, destination, place where the trip starts, property or means of transport) to a booking can be made by contacting us. You do not have an automatic right to cancel or change a booking unless allowed by us.

If you make a booking and you do not cancel or change your booking before the relevant cancellation policy period, you may be subject to the cancellation or change charges.

if you make a Pay Later booking and you do not show up or cancel the booking, the property may impose a no-show or cancellation charge there might be some bookings that have a no refund policy. We will make you aware of such bookings before you book it, and if a No show occurs, you agree to pay any charges that you incur.

If at any time there is a refund due to you for early cancellation, refund would be processed within 3 to 14 business days depending on your financial institution.

CHANGES

• Changes to tickets may be possible following ticket  If changes are allowed, all changes must be completed in advance of the original date of departure.
• If changes are allowed and applied,  Travel2reaali will charge a change processing fee of R1500.00/person . This fee is in addition to the applicable Airline Change Penalty and any difference in fare.
• For consideration, all change requests must be initiated at least two (2) days before the scheduled departure date.
• To request a change use the Travel2reaali online change request form. Following a review, an email will be sent providing a quote for the cost of the change or denying the request if the fare rules do not allow changes.

REFUNDS

• Tickets are non-refundable.

Airline Penalties

• Travel2reaali has no control over airline penalties associated with changes which can be as much as R5000 per ticket .
• When applicable, if more than one set of fare rules are associated with the ticket being changed, the most restrictive rules will apply to the entire ticket .
• In cases where changes are allowed and the total fare of the new ticket is more than the total fare of the original ticket , Travel2reaali must collect the additional difference when issuing the new ticket .
• In cases where total fare of the new ticket is less than the total fare of the original ticket, Travel2reaali must refund the difference back in the method purchase was made.

Flight booking at Travel2Reaali is built around precision, flexibility, and client convenience. We understand that flights are the backbone of any successful trip, and even minor inefficiencies can affect the entire travel experience. Our approach ensures that every booking aligns with the traveler’s schedule, comfort expectations, and budget considerations.

We work with a wide network of reputable international and domestic airlines, allowing us to present multiple routing options and fare classes. This ensures that clients are not limited to a single airline or inflexible schedule but are instead offered informed choices that suit their travel priorities.

Our consultants analyze travel dates, peak seasons, layover durations, and airline reliability before recommending options. This strategic evaluation helps minimize unnecessary transit time, reduce travel fatigue, and optimize overall journey efficiency.